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Hotels & Resorts Industry
OVERVIEW OF THE INDUSTRY:
Hotels and Resorts are a part of the multi-billion Hospitality Industry. Like many other segments in India, Hotels and Resorts are also booming at an exceptional pace. Hospitality is about serving the guests to provide them with "feel-good-effect". In India, the guest is treated with utmost warmth and respect and is provided the best services. The 'marketing mantra' for the Department of Tourism is to position India as a global brand to take advantage of the burgeoning global travel and trade and the vast untapped potential of India as a destination.
NEED OF THE INDUSTRY:
- Communication that can give personal touch to the customer.
- Media that can be used to target any segment of customers.
- Convenient table booking.
- Interdepartmental communication.
- A good and efficient tool for market research.
- Customer retention.
HOW CAN WE HELP YOU?
JIFFYSMS Services will give you "A-Z solution" for all your communication & Marketing Activities.
BULK SMS SERVICES:
- Providing information to prospective customers about room rents, vacancies, off-season discount rates and special offers.
- Enabling booking/cancellation of rooms
- Any discounts if you take anybody along like (couples, in a group etc...)
- Greetings message to customers after visiting your Hotel/Restaurants with all your contact details, so that next time whenever they want to visit or refer others they can call you back for Booking/Reservation.
- If there is any Happy Hours or food festival going on.
- Any special event like (New Year party, Christmas party, any festival celebrations like onam, or any local festivals etc…)
- Any live band or a karaoke night on any particular day.
- Any offers like (lunch/dinner buffet at 499/- etc…)
- Can be used for internal communication like (any holidays, any event, any alerts, any information etc…)
- Information on if any new branch is opening.
SHORT CODES SERVICES:
- Queries and complaints.
- Booking on SMS.
- Market research (feedback).
- Queries/complaints.
- Feedback about the services.
EMAIL MARKETING CAMPAIGNS:
- Up-sell and Cross-sell Products and Services.
- Drive Web Users to Make Offline Purchases.
- Gain Valuable Feedback from your Visitors.
- It supports sales through other channels.
- It builds relationships, loyalty and trust.
- Increase Your Sales Conversion.
- Generate Repeat Sales.
- It drives direct sales.
- It allows targeting.
- It is data driven.
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