Last updated: July 10, 2026
jiffySMS ("we", "us", "our") provides a cloud communication platform that enables businesses to send Bulk SMS, WhatsApp Business messages, RCS messages and Bulk Email to their customers. This Privacy Policy explains what information we collect, why we collect it, how it is used, and the choices available to you when you use our website, dashboard or messaging services (collectively, the "Services").
By using our Services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Services.
We collect information in the following categories:
Name, business name, email address, phone number, billing details and login credentials when you register for jiffySMS.
Phone numbers, email addresses and related contact details you upload to send SMS, WhatsApp, RCS or Email campaigns.
The text, templates, images and files you create or upload to be delivered through our platform.
Delivery status, open/click rates, timestamps, IP address, device and browser information used to operate and report on campaigns.
Because our Services route messages through external networks, some data is necessarily shared with the following parties to deliver your messages:
We do not control the privacy practices of these third-party networks beyond what is required to deliver your messages, and we encourage you to review their respective policies.
Our website uses cookies to remember your preferences, keep you signed in, and understand how visitors use jiffySMS. You can accept or decline non-essential cookies through the cookie banner shown on your first visit, and you may clear cookies at any time through your browser settings.
| Cookie Type | Purpose |
|---|---|
| Essential | Keeps the site and dashboard functioning; cannot be disabled. |
| Preference | Remembers your cookie consent choice and display settings. |
| Analytics | Helps us understand site usage, only set after consent is given. |
We do not sell your personal information or your recipients' contact data. We may share information with:
We use encrypted transport, access controls and monitoring to protect account information and message content. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain account information for as long as your jiffySMS account is active. Message content and delivery logs are retained only as long as necessary for reporting, billing and regulatory compliance (such as DLT record-keeping), after which they are deleted or anonymized.
To exercise any of these rights, contact us using the details in Section 12.
Our Services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be indicated by updating the "Last updated" date at the top of this page.
If you have questions about this Privacy Policy or how your information is handled, reach out to us:
Info@jiffysms.com
+91 80497 43772
+91 98863 56676
#191, Ground Floor, 6th Block, 6th Cross, Banashankari, 3rd Stage, 3rd Phase, Bangalore 560085